We, as another reviewer wrote, stay in named hotels but thought we would try something new as we were visiting the keys for the first time. We had room 15, upstairs. A smallish room but with everything you needed. The bed was one of the best we have slept in, fridge, microwave, coffee machine (bring your own coffee) cutlery etc…. There were scones and coffee each morning, the scones were delicious. The whole place had a relaxing and enchanting atmosphere, a truly lovely place to spend some time with loved ones or just you and your partner. We would highly recommend Bay Harbor Lodge for a “get away from it all” experience