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Bay Harbor Lodge Coconut Bay Resort
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  • Deposit
    • We require one night’s deposit to confirm a stay less than seven days.
    • For a stay of seven days or more we require a 50% deposit.
    • Groups and holiday stays require a 50% deposit.
    • Rates are subject to 12.5% sales and tourism tax.
    • Daily room rates are based on double occupancy.
    • Each additional occupant over the age of 12 will cost an additional $15.00 per night.
  • Cancellations
    • No refund of Deposit if cancelled within 14 days of less prior to arrival.
    • A $25.00 administration fee if more than 14 days’ notice is given.
    • Within 2 days, cancellations are subject to total accommodation fee
    • In case of a no show, the total accommodations charge will apply.
    • For Groups, Weddings, Holidays and stays longer than 7 days we will require a 30 day notice of cancellation and 50% Deposit.
    • We do not refund for early departure, inclement weather or circumstances beyond our control.
  • Check-In/Check Out
    • Check-in time is from 3:00 PM on the day of arrival and the check-out time is 11:00 AM on the day of departure.
    • We are happy to try to accommodate special requests.
    • Please contact us in advance to inform us of an early arrival or late departure.
    • Early check-in and late check-out cannot be guaranteed and additional fees apply.
  • Facilities
    • NO VISITORS ALLOWED.
    • Resort facilities are for registered guests only.
    • Sorry we do not permit personal watercraft or fireworks.
    • Due to limited trailer parking, boats must be mentioned at the time of reservation.
    • The length of boats using our dock is restricted to 16.5’ LOA. NO EXCEPTIONS.
    • All rooms are smoke free. You are permitted to smoke anywhere on the grounds, but you are asked to refrain from smoking inside the rooms. Should you choose to ignore this rule a $200.00 cleaning fee will be charged to your credit card.
  • Pets
    • We do allow pets in a few select rooms.
    • There is a nightly fee per pet up to $25.00 which is based on weight. A maximum of 2 pets are allowed in each unit.
    • Other rules regarding pets can be found on our website.
  • WIFI
    • Our wireless signal is available on most of the property at no charge.
    • Please see the office for details.